We offer a full refund within 30 days of receiving your order, no questions asked, opened or unopened. You do not need to send the product back, and no RMA or invoice is required. Email Support@MyTruvoraLife.com or call (844) 929-3911 and we will refund your original payment method within 5 business days. Your card statement will show: MYTRUVORA*T8449293911.